Margo Privacy Policy & SMS Terms

Last Updated: July 2026

Margo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information of freight carriers using our application.

Information Collection & Consent

We collect phone numbers and dispatch contact information directly from freight carriers during the broker onboarding process and through user-initiated account registration within our application.

SMS Messaging Terms

By explicitly opting in via our secure web portal link, you consent to receive automated operational text messages (including load booking confirmations, pickup scheduling, and delivery confirmations) from Margo.

Message Frequency: Message frequency varies based on your active loads and broker interactions.
Pricing: Message and data rates may apply from your mobile carrier.
Opt-Out:You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Help:If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or contact our support team directly through heftiq.com.

Third-Party Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.